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FAQ
Straight answers, same as on the phone.
The questions Primo hears most, answered the way Mike answers them.
What areas do you serve?
Primo Plumbing is based on Welton Street in Chula Vista and serves Chula Vista, Bonita, Imperial Beach, and National City. If you're nearby and not sure, call — if we can't get to you, we'll tell you straight.
How do I get a price?
Call (619) 691-6829 for a free estimate. Customers regularly mention fair, clearly explained prices — you'll know what the job takes before any work starts.
Are you licensed?
Yes — California CSLB license #667172, classification C36 (plumbing), first issued in March 1993 and currently in CLEAR status.
What days are you available?
Primo is available every day of the week. Call (619) 691-6829 to schedule.
Do you install tankless water heaters?
Yes — installation, service, repair, and descaling for tankless and tank units, all brands. Water heater work is a Primo specialty.
Do you work on commercial properties?
Yes — commercial repair and installation, including coordination with other contractors on larger jobs.
Tank or tankless — how do I choose?
Tank water heaters cost less up front and keep hot water stored and ready. Tankless units cost more to install, last longer, and never run out of hot water. Primo installs and services both — a quick call usually sorts out which fits your house and budget.
Who will show up?
Primo is an owner-run shop. The person who answers the phone is the person who does the work — customers regularly mention dealing with Mike from the first call to the finished job.
Something else? Call (619) 691-6829 — available every day of the week.